Product Description
1.
Q: Are you a factory or a trading company?
A: We are a factory, we have our own foreign trade department, domestic trade department, R&D department, technology department, production department, etc. The factory covers an area of about 30,000 square meters, with advanced large-scale machinery and equipment, and the annual production capacity of products has reached 300,000 square meters.
2.
Q: Can you provide OEM or ODM services?
A: Of course, we warmly accept OEM and ODM orders.
3.
Q: Can you make doors according to our drawings?
A: Yes, we can. Our factory has a professional technical department that can provide professional technical support for your drawings.
4.
Q: Do you have a minimum order quantity?
A: The minimum order quantity is 10 pieces.
5.
Q: Can you provide samples? Is it free or does it cost extra?
A: We will send samples by DHL, UPS or other international express within 10-20 days.
If it is a small sample or material sample, we can provide it for free and only charge a certain freight. If it is a relatively large sample, we will charge a certain sample fee and freight first. When placing a bulk order, 100% refund.
6.
Q: Can we use our freight forwarder?
A: Yes, you can. We cooperate with many freight forwarders, if you need, we can also recommend you some
Freight forwarders, you can compare prices and services.
7.
Q: What are the payment terms of your trade?
A: Usually, T/T, 30% deposit to start production, the balance to be paid before shipment. We will show you the photos of the products and packaging before you pay the balance.
8.
Q: Do you have warranty and after-sales service?
A: Yes, depending on the product, usually our warranty is 1-2 years. Our after-sales service will reply you within 24 hours.